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Woolane · Checklist · Stage 02 · Consideration

Checklist · Stage 02 · Consideration

Trust Audit

Twenty small checks that separate a homepage strangers trust from one they politely close. Run it once a quarter.

30 minutes with a stranger reading over your shoulder Anyone whose homepage has been live for more than 60 days.

Trust is not a feeling visitors decide to grant. It is the absence of small frictions. This audit looks for the frictions you stopped seeing because you wrote the page yourself.

Checklist

The five-second test

Show the page to three people for five seconds, then hide it. Tick each that two-out-of-three can answer.

  • They can say who the page is for
  • They can name what it helps them do
  • They can describe the tone in one word — and it matches what you'd want
  • They remember at least one specific detail, not a generic vibe

Checklist

Proof, placed where the doubt lives

  • There is named proof — first name and role — above the fold
  • Every strong claim has a piece of evidence within one scroll of it
  • Numbers, if used, are ones you could defend in a conversation
  • At least one piece of proof is a real screenshot of a real message
  • No anonymous testimonials — they read as fiction even when they aren't

Checklist

The small frictions

  • Mobile loads in under 2 seconds on a real phone, not just on yours
  • The page does not interrupt the read with a popup in the first 30 seconds
  • Pricing is on the page, or there is a clear honest reason it isn't
  • There is one — only one — primary next action
  • Contact is one click away and the reply address is a real human

Prompts

Sit with these

  • "Where on the page am I performing confidence instead of showing it?"
  • "Which sentence am I keeping because I wrote it, not because it earns its place?"
  • "If a friend who knew nothing about my work read this, what would they politely not say?"

A note to close on

Trust is built quietly. Fix three things from this audit this week, not all twenty. Then return next quarter.

Where this fits in the Woolane Path

Stage 02 · Consideration

Open the stage workbook to put this resource to work.

Woolane · woolane.co · Stage 02 · Consideration

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